URGE Marketing Agency – Warranty Policy

Last Updated: 12/10/2024

At URGE Marketing Agency, we strive to provide high quality services and solutions to help businesses and sales professionals achieve success.

This Warranty Policy outlines the terms and conditions regarding the services we provide. By using our services, you agree to the following warranty terms.

1. Scope of Warranty

We warrant that the services provided by URGE Marketing Agency will be performed:

- Professionally and Competently: Our services will be delivered by trained and qualified professionals in accordance with industry standards.

- As Described: The services will align with the descriptions and terms outlined in our agreements and service offerings.

2. Limitations of Warranty

This warranty does not cover:

1) Third-Party Services: Any issues arising from the use of third-party tools, platforms, or services not directly managed by URGE Marketing Agency.

2) Customer-Provided Information: Any inaccuracies or performance issues resulting from incorrect, incomplete, or misleading information provided by you.

3) Results and Outcomes: While we strive for the success of your campaigns, we do not guarantee specific results (e.g., lead conversion rates, sales increases) as outcomes can be influenced by factors beyond our control.

4) Misuse or Non-Compliance: Issues resulting from failure to follow our recommendations, misuse of services, or unauthorized modifications.

3. Warranty Claims

To make a warranty claim:

1) Notification: Contact us within30 days of discovering the issue.

2) Provide Details: Describe the issue, including relevant documentation, timelines, and any supporting evidence.

3) Evaluation: We will review your claim and, if valid, take appropriate action, such as:

- Correcting the issue at no additional charge.

- Providing additional support or consultation.

4. Remedies

If a valid warranty claim is approved, URGE Marketing Agency may, at its discretion:

Re-perform the Service: Correct any deficiencies or errors in the service.

Provide a Partial Refund: If re-performance is not feasible, a partial refund may be offered, depending on the nature of the issue.

5. Disclaimer of Other Warranties

To the fullest extent permitted by law:

- No Other Warranties: Except as expressly stated in this Warranty Policy, URGE Marketing Agency provides its services “as is” and disclaims all other warranties, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

- No Guarantees: We do not guarantee that our services will always be error-free or uninterrupted.

6. Limitation of Liability

In no event shall URGE Marketing Agency be liable for:

Indirect, Incidental, or Consequential Damages: Including loss of profits, business interruption, or data loss, arising from the use of our services.

Maximum Liability: Our maximum liability under this Warranty Policy is limited to the amount you paid for the services in question.

7. Governing Law

This Warranty Policy is governed by the laws of United States Of America. Any disputes arising from this policy shall be resolved in the courts of United States Of America.